FAQ’s

Do I need to pay for the Red Hat Subscription as well?
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No, the Red Hat subscriptions are included in our price.

How do I get an APPUiO Cloud Account?
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To open an APPUiO Cloud Account go to portal.appuio.cloud and use your preferred identity provider. This video explains in detail how to proceed.

How does one bring an application to APPUiO?

For the first steps we have created a TechLab and explain these at Getting Started .

How often do you charge / When will I get bills?
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We bill the past month at the beginning of each month.

What is backed up?
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Backup all your work with the free pre-installed K8up operator , and benefit form the extensive choice of OpenShift operators to protect your data.

What is monitored?
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The cluster as a whole as well as each indiviual component is constantly monitored.

What is OpenShift and how does it work?

OpenShift is the Container platform by Red Hat. Since Version 3 OpenShift relies on proven Open Source projects such as Docker and Kubernetes .

Where can I find documentation for APPUiO?

Documentation can be found at docs.appuio.cloud . This is generated from Github Repo and is updated regularly. Suggestions and additions are welcome anytime.

Where can I find technical FAQs?

Technical questions are answered on our documentation page at docs.appuio.cloud .

Where can I review running costs?
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Coming later into APPUiO Cloud Portal, for more info see roadmap.appuio.cloud

Who is behind APPUiO?

The two DevOps specialists Puzzle ITC and VSHN AG are working closely together on APPUiO. VSHN focuses mainly on securing the operation, whereas Puzzle mainly engineers the platform and integrates this for clients where necessary.